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Privacy Policy

1. Introduction

At GASOS, we treat your personal data with the same care and respect we treat your home. We value your privacy and are committed to protecting your personal data.

 

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us for our services (Solar Water Heaters, Plumbing, Air Conditioning, and Heating).

2. Data Controller

The entity responsible for the processing of your personal data (Data Controller) is:

  • GASOS LIMITED

  • Address: Neapolis 16B, Idalio Industrial Area, 2540 Dali, Cyprus

  • Email: gasosolar@cytanet.com.cy

  • Phone: +357 22482918 / +357 99518918

3. No Payment Processing on Website

We wish to state clearly that we do not request, collect, or process any financial information or payments through this website. Our website is strictly for informational purposes regarding our services and products. Any financial transactions related to our services are conducted offline, via traditional invoicing methods, or in person, ensuring maximum security for your financial data.

4. What Personal Data Do We Collect?

We collect specific personal data to provide you with our technical expertise and services. This occurs primarily when you use our "CONTACT US" online form or reach out via phone/email.

  • Identity Data: Your name and surname.

  • Contact Data: Your email address, telephone number, and the physical address where services may be required.

  • Service Data: Information regarding the specific service you are interested in (e.g., Solar Heater Installation, AC Service, Plumbing repair) as described in your message.

  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, and location (collected automatically via cookies for website functionality).

5. How Do We Use Your Personal Data?

We use your personal data strictly for the following purposes:

  • Communication: To respond to your inquiries submitted via the "CONTACT US" form.

  • Service Provision: To schedule site visits, provide technical quotes, and perform installations or maintenance (Solar, Plumbing, AC, Heating).

  • Customer Support: To notify you about changes to our services or address any issues.

  • Legal Compliance: To fulfill obligations required by Cyprus law.

6. Legal Basis for Processing (GDPR Compliance)

We process your personal data in full compliance with the EU General Data Protection Regulation (GDPR), based on the following grounds:

  • Consent: When you voluntarily fill in our "CONTACT US" form, you grant us consent to contact you regarding your request.

  • Contract: Processing is necessary to fulfill a contract (e.g., installing a solar heater) or to take steps at your request prior to entering into a contract (e.g., providing a quote).

  • Legitimate Interest: To improve our services and ensure the security of our website.

7. Sharing of Personal Data

We respect your data and never sell it to third parties.

We may share your data only in the following limited circumstances:

  • Service Providers: Trusted external partners who assist us in operating our business (e.g., IT support, accounting), who are bound by confidentiality agreements.

  • Legal Authorities: If required by law or to protect our rights and safety.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We use secure servers and restrict access to your personal data only to those employees who have a business need to know.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

  • Inquiries: Data from non-customers is kept for a limited period to ensure the inquiry is resolved (typically up to 2 years).

  • Customer Records: If you become a client, we retain necessary records to honor warranties (e.g., our 5-year guarantee) and for tax purposes as required by Cyprus law.

10. Your Rights

Under EU’s GDPR and Cyprus data protection laws, you have the following rights regarding your data:

  • Right to Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Request correction of inaccurate data.

  • Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data where there is no good reason for us to continue processing it.

  • Right to Restriction: Request limitation of processing.

  • Right to Object: Object to the processing of your personal data.

  • Right to Withdraw Consent: You may withdraw your consent at any time.

 

To exercise any of these rights, please contact us at gasosolar@cytanet.com.cy.

11. Cookies

We use cookies to improve your user experience and analyze website traffic. You can control or delete cookies through your browser settings at any time.

12. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically.

13. Contact Us

If you have questions about this privacy policy or how we handle your personal data, please do not hesitate to contact us. We are here to help.

 

GASOS

 

You also have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus, if you believe your data protection rights have been violated.

 

Last updated: 01/01/2026

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